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Configuration by the Jira administrator on a dedicated instance

Written by Klaxoon.
Updated

Force the connection on a Jira instance

With the “Jira” option (Administration > Settings > Integrations > Jira), the administrator can choose to force the connection on a Jira instance.

To do so, choose the option Forced connection on a given instance, then click on “Configure”.

The editing dashboard is displayed to enter the Jira instance URL of your choice.

  • If Klaxoon does not recognize the Jira URL or the version of Jira is unknown, you will be asked to select between two authentication protocols.

Click on Next

  • If Klaxoon detects the server version based on Jira URL, continue the configuration.

1 For OAuth1 on Jira Cloud and Server DataCenter (version higher than v8.22)

The configuration page of the integration between Klaxoon and Jira is displayed.

forcer_instance_Jira3_modif.png

Click on Connect if you are the Jira administrator, or ask your Jira Admin to send you these information.

The Jira administrator can find these information in the Jira settings:

forcer_instance_jira4.png

In the tabProducts, click on Application links then, on CREATE A LINK

The link creation page is displayed, enter the URL https://app.klaxoon.com in URL Application

Click on CONTINUE

A pop-up is displayed, enter the name if the application with "Klaxoon Board":

forcer_instance_jira6_modif.png

Click on CONTINUE

The application link is created

Forcer_instance_jira7.png

Click at the end line of the "Klaxoon Board" application on the three horizontal dots

Click on EDIT

Click on "Incoming authentification" section

Enter the "Consumer Key" and "Consumer Name" from the data provided by Klaxoon

Enter the "Public Key" from the data provided by Klaxoon

forcer_instance_jira10.png

Scroll down and click on SAVE

Once the application link is created, go back to the Klaxoon administration and click on CONNECT

When the configuration is complete, the message “Jira is connected to Klaxoon” shows up.

2 For OAuth2 on Server DataCenter (version higher than v8.22)

The configuration page of the integration between Klaxoon and Jira is displayed.

forcer_instance_jira14_modif.png

Step 1:Once the link between applications is created, setup the application link between Jira and Klaxoon.

The Jira administrator can find these information from their Jira settings.

Step 2: There are two options:

  • The automatic mode

  • The manual mode: in this case, simply copy the link provided and forward it to the to the Jira administrator to create the associated webhook

The creation of the webhook remains dependent on the Jira administrator role (or not) of the person performing the Jira import. The user on the Board remains free to choose the Jira instance on which they want to import and is autonomous.

The Jira administrator finds the information required at step 1 in his Jira settings:

forcer_instance_jira15.png

Create a link

forcer_instance_jira16.png

Select the type of application you want to connect to:

  • Atlassian product: link to Jira, Confluence, Bitbucket, Bamboo, Crowd, Fisheye et Crucible

  • External application: link to an external application using OAuth 2.0

Select the direction :

  • Incoming : the application can access data from Jira

  • Outgoing : Jira can access data from the application

Click on CONTINUE

forcer_instance_jira17.png

From the Application link tab, enter the application name "Klaxoon Board" and the redirection URL

Click on SAVE

forcer_instance_jira18_modif.png

Complete the configuration by copying / pasting the OAuth 2.0 credentials (Client ID and Client Secret) on the Klaxoon configuration page.

When the configuration is complete, a green tick appears on the gear wheel.